FAQ
Q: Are Xarivox® products safe for food use?
A: Yes. All Xarivox® products are made with food-grade materials and undergo rigorous quality checks. They are designed to be safe, durable, and perfect for preserving your food every day.
Q: How long does shipping take?
A: Orders are processed within 1–3 business days.
Standard shipping within the U.S. usually takes 3–7 business days.
International orders may take 7–21 business days, depending on the destination and customs processing.
Q: Can I track my order?
A: Absolutely. Once your order has shipped, you will receive a confirmation email with a tracking number, so you can track your shipment in real time.
Q: What if my product arrives damaged or defective?
A: If your item arrives damaged or defective, please contact us within 7 days of delivery at service@xarivox.com and include photos of the issue.
We will arrange a replacement or a refund as quickly as possible.
Q: Do you ship internationally?
A: Yes, we ship worldwide.
Please note that customs duties, import taxes, or additional fees may apply depending on your country and are the responsibility of the customer.
Q: Can I cancel or modify my order?
A: Orders can be canceled within 24 hours before processing begins.
Once an order has been processed or shipped, cancellations or modifications are no longer possible. Please contact us as soon as possible if you need assistance.